eBay wtf?

[Grumble]

I ordered, and paid for, an item on eBay that was quite cheap for what it was. Obviously too cheap as eBay have cancelled the order. Here’s a quote from their email to me.

We had to cancel your recent order.

Unfortunately, due to concerns, the item listed below has been removed from the site.
This won’t interrupt your order. But if you have any problems, you’re covered by eBay’s Money Back Guarantee and can request a refund.

How will it not interrupt my order? How can I get a refund? Will I receive the items or not? WTAF?

There is no option on eBay to cancel the order nor to request a refund. I guess I have to wait for it to not arrive before the refund option appears.

[headshot]

That’s sounds like phishing email.

[Grumble]

That’s sounds like phishing email.

No it’s real. I’ve been on eBay and checked. What kind of b.llsh.t is cancelling an order and not automatically refunding it? It’s not logged as shipped.

[Gfamily]

I had that with the "Jocelyn Bell Burnell" art work I bought. Ebay 'withdrew' the sale after the event - but it didn't make any difference to its despatch - a few days later it arrived as expected.